Massachusetts Communications Supervisors Association

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updated Feb 10
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Hot Topics

3-5-10 MCSA Raffle Brochure: Buy tickets, win money and help your association!!

2-12-10 State 911 Department 3rd Annual 911 Honors Awards Event - Wednesday April 28 at 10 AM at Mechanics Hall, Worcester. Nominate someone from your PSAP! See www.mass.gov/e911 for info and nomination forms. Nominations due by Friday March 12.

1-29-10 Draft Statewide Interoperability Policy and Procedures
MA Simple Standard Operating Procedure
MA Complex Standard Operating Procedure

1-7-10 MSNBC News Story on 911. The best argument for EMD one can find.

09-09; MLTS (PBX) Resources Page added. Click MLTS link in list to left.

07-09 State adopts regulations for MLTS (PBX) E911. Will require many new and substantially renovated PBX systems installed after 7/1/09 in schools/universities, hotels, large businesses, governments, etc. to deliver accurate and helpful ALI to PSAPs. Especially helpful when a PBX covers many buildings and formerly would show the ALI only of the building in which the PBX was located.

MCSA would like to congratulate Barbara Boiteau from the Sturbridge Police Department 9-1-1 Division; 2009 Jeff Grossman 9-1-1 Award!

05-09: 911 Dept releases grant guidance on FY10 grants. 911 Support formula grants up by about 18% (more for small PSAPs). Apply anytime; don't wait. (NOTE: MassNENA is planning a PSAP Grant workshop in later June 09 to help educate PSAPs on grant usage, application and reimbursement procedures, etc. - stay tuned for date/time/place)

03/25/09: Mike Mangini (longtime Mass. E911 leader now with PlantCML) receives the NENA/911 Institute 2009 "Industry Professional" Award at NENA's 911 Goes to Washington 911 Hero's dinner. Congratulations Mike for a well-deserved award!

3/11/09: FY09 911 Development Grants totally $7.3M Announced:  5 grants were for building or expanding regional centers and 7 grants were for feasibility studies. See the announcement by the State 911 Dept.

10/10/08: 4 major PSAP grant programs announced by State 911 Department. Details at http://www.mass.gov/e911. Workshops to explain the grants will be conducted around the state starting Oct 16 2008 in Andover: see schedule on 911 Dept website.

8/5/2008: New 911 reform bill (Chapter 223 of the Acts of 2008) passed by legislature and signed by Governor on July 31, 2008.  SETB agency becomes State 911 Department.  SETB Board becomes the 911 Commission.  A /uniform surcharge of $0.75 per month is set for wireless, wireline, and other technologies.  Creates new grant programs for local and regional PSAPs, plus much more.  More details here later. See easier-to-read Word and PDF versions of the statute. See MA. 911 Dept Summary of law here.

Pandemic Flu Recommendations for PSAPs from feds. Check it out.
Aug 2007: 2nd Hearing on Dispatcher Retirement Bill on 10/18 is CANCELLED!! (found out at 5PM on 10/17). Will be rescheduled later. See Retirement.
6-1-07 - Alarm Statute proposed by Mass. alarm industry. May supercede local ordinances. Click here.
Satellite Communications (Iridium, GlobalStar, Inmarsat, and Mobile Satellite Ventures).
SETB Training: Dispatch Academy and Special Course Schedule - Click here. call 508-828-2911
Status of County Government in Mass. Link to 351 Municipalities. Map
MassNENA Chapter reforms. See MassNENA. Fall 2005.
Spring 2005: Major City Chiefs (MCC) Association Report and Proposals on improving 911 services in Massachusetts. Click here.
FCC Orders VoIP providers to provide E911 services. Summary here.
Members Services has Eyretel Tips, ESL info, Meeting minutes, etc. New on 8/27/04: How to find a phone subscriber if you know the phone number!
Technical page - FCC and Nextel info posted Aug 27, 04
APCO Dispatcher Training standard just published. Project 33. Click here.

 

LATEST NEWSLETTERS - JAN '10

Meetings - 10AM to Noon
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Mar 17-Barnstable County Sheriff's Communications - over Bourne Bridge on Rt 28 to next Rotary and Mass. Military Reservation
Apr 21-Andover police Communications
May 19-CJIS/Chelsea
June 16-Fall River PD
Summer break

Mar 10: Great little newsletter for Comm Center Managers: Cambridge Supervisors really find it helpful in providing practical tips about many personnel issues. "Try it you'll like it".
NEW: masscommsupervisorsassoc@yahoo.com is new email address to send email to MCSA Board members
NEW: Join MCSA Yahoo Group
masscommsupervisorsassoc-subscribe@yahoogroups.com
Click JOBS:  Danvers Dispatcher 1/10, Andover Dispatcher Job 12/09

MCSA Officers: (elected 11/09) - see Officers and Members page for more info

President: Andy Tilton, Beverly Fire Alarm

VP: Chris Ryan, Andover PD

Secretary: Lee Ann Delp, West Newbury Dispatch

Treasurer: Charlene Fisk, Norton Public Safety Communications

Regional VPs
Essex/NE: Rick Cutts, Lynn Fire Alarm
Midd/Suff: Alan Glickman, Natick Public Safety
SE: Jeanine Meehan, Chatham Police
Worcester: Laurie (Favreau) Lyons, Gardner PD
Western: David Squires, Belchertown PD

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Past President: Leslie Carroll, Cambridge Emergency Communications

Past Secretary: Laura McGerigle, Newton Police

MCSA 2004 Training Standards - Word PDF Comments solicited

Updated training standards for dispatchers and dispatch supervisors

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Dispatcher Survey: Think you know how many dispatchers there are in Mass.? About 1,700 full time non-sworn, 600 part-time non-sworn, 200 non-sworn supervisors, 300 sworn personnel that dispatch full time, and several thousand sworn personnel that dispatch occasionally. Check out the phone survey done by MCSA members in January of 2003. Click here.

 

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