Welcome to the Massachusetts Communications Supervisors Association!

"Developing Dispatchers & Dispatch Centers"

Massachusetts PSAP Leadership Scholarship Program

2014 On line session begins on Monday, September 22, 2014
First week of onsite training:
Sunday, October 19, 2014 through Saturday, October 24, 2014

Second week of onsite training:
Sunday, December 7, 2014 through Friday, December 12, 2014

For List of CCM Scholarship Recipients
2012-2014 click HERE

MCSA Recent News

Bob "Red" Button Passing

MCSA is sad to announce the passing of Bob “Red” Button, one of the original founders and supporters of the Massachusetts Communications Supervisor Association. Bob was instrumental in developing training standards for the State 9-1-1 Dispatch Academy and donated many hours of unpaid time to teach new dispatchers in basic telecommunications and fire dispatching during the Academy’s early years.  Please see the attached link to his obituary notice:





Mansfield Firefighters Local 1820 http://vimeo.com/105097145


Remark from Seekonk Director of Communications Christopher Campbell. “ Red was a great guy and influenced my career greatly.”


Remark from Gardner Director of Communications Lori Lyons “Another great 911 peer who’s smile warmed many – sad for the loss, thoughts and prayers to all who’s lives he touched RIP”


Remark from Holbrook Regional PSAP Communications Director Steve Hooke “Bob was a great guy. Thoughts and prayers to his family. RIP”

Remark from Rochester Communications Director Tracy Eldridge “I too heard of his passing yesterday, very sad for the 911 communications world he was a good guy :( “

Remark from State 9-1-1 Program Manager Monna Wallace Very sad, I remember him with fond  memories for his dedication and loyalty to



Remark from Cambridge Administration & Training Supervisor Leslie Carroll “ It seems like yesterday we were laughing at a meeting somewhere. Your friendship and professional guidance will be sorely missed.”

2014 APCO Atlantic Chapter and NH Emergency Dispatchers Association Joint Regional Conference:

Click here for more details

FY14 Election Results

2014 Membership List

Here is a list of all agencies which have joined as FY14 members!

Public Safety Answering Point and Regional Emergency Communication Center Support and Incentive Grants Guidelines and Application Package Fiscal Year 2015

A link to the state FY2015 Support and Incentive Grant is provided by clicking here

Description and Application (.DOC)

State 911 Department Training Grant and EMD/Regulatory Compliance Grant Guidelines and Application Package Fiscal Year 2015

A link to the State FY2015 Training Grant and EMD/Regulatory Compliance Grant is provided by clicking here

Description and Application (.DOC)

The Massachusetts Communications Supervisors Association (MCSA) is an independent, voluntary association of persons who manage, supervise, work in or are involved with the operation of 911 and dispatch organizations. MCSA members are sworn fire or police personnel of various ranks, communications supervisors, dispatchers, 911 operators, and other employees of police and fire departments, emergency communications departments, county dispatch centers, state police communications centers, state and other organizations working with 911 and dispatch functions, and EMS providers.

Please click here for information on joining the MCSA.

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Upcoming Meetings: Meetings start at 10AM



 September 17
South Shore Regional Emergency Communications Ctr

210 Central Ave
Hingham, MA 
Speaker: Chief Andrew Reardon
Norwell Fire Dept
Meeting begins at 10AM
Wahlburgers Restaurant - www.wahlburgersrestaurant.com 

 October 15 
Easthampton Public Safety Building

32 Payson Ave
Easthampton, MA 
Speaker: Father Bill Hamilton
CISD Team Western MA
Meeting begins at 10AM 
Tavern on the Hill - www.tavernonline.com

Contact the Executive Board:

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