| Documents |
Web Resources |
| Springfield (MA) Consolidation Study by CTA Communications, Aug 2008 |
Examples of Mass. Intermunicipal Agreements (from City Solicitors and Town Counsel Association (of Mass.).
Thurston County (WA) IGovermental Agreement
Charleston County (SC) Consolidated Center IG
Santa Cruz (CA) Joint Powers Agreement
Hingham Regional IMA
Hingham Regional Statute |
| Essex County (MA) 2005 Feasibility Study Exec Summary by SAIC, Dec 2005 |
Comm Center Design Page: NENA Course |
| Essex County (MA) Implementation Plan by ATI Telemanagement, Nov 2006 |
NFPA 1221 Standard for the Installation, Maintenance, and Use of Emergency Communications Systems, 2007 Edition, by NFPA |
| Essex County (MA) Regional Emergency Communications Center Presentation by Sheriff Frank Cousins, Jr., Mar 2009 |
Staffing a 911 Center: Dispatch Monthly Magazine Online |
| Regionalization - Case Studies of Success and Failure in Massachusetts (Chapt 2: MetroWest 911 Dispatch Services; Chapt 3: Berkshire County 911 Dispatch Services) by Pioneer Institute (Charles Chippo author), Oct 2008 |
Dispatcher Training Resources: Dispatch monthly Magazine Online |
| New Jersey Consolidation Study by Rutgers Heldrich Center, Oct 2006 |
NENA Operational Standards for 911 Center Operations |
| Scarborough Maine PSAP Consolidation Feasibility Study by RCC Consultants Inc., Jan 2006 |
APCO Project 40 - RETAINS - effective Practices (getting a keeping great dispatchers) |
| Minnesota PSAP Consolidation Report by Minn. Mgt Analysis Division, Feb 2004 |
Santa Cruz (CA) Consolidated ECC Annual Report 2008 ("a great report from a highly respected 911 center") (11MB, large PDF document, be patient) |
| St Louis RFP for PSAP Consolidation Feasibility Study by St Louis Dept of Public Safety, April 2007 |
Award-winning 2008-9 Budget of a Larger Consolidated Center (WCCCA) - serving 500K pop. |
| Virtual Consolidation by Jeff Robinson (Public Safety Report), undated |
Comprehensive Excel Workbook showing Budget for larger county 911 Center (an excellent resource: note the many tabs/worksheets showing expenses, revenues, cost-sharing, capital, etc.) |
| Springfield (MA) RFP for a Consolidation Consultant, Springfield Financial Control Board, 2006 |
Cambridge MA Space Planning Spreadsheet (for 10,000 sq ft ECC) and Detailed Layout |
| Consolidated Center Cost Benefit Study report, Kent County Central Dispatch Authority, 2006 |
Hingham (MA) RFP for Tech Consultant for a Regional Center (Dec 09) |
| Charleston, SC Consolidated 911 Center Intergovernmental Agreement (Dec 07) |
Rutland (MA) Presentation on an Emergency Communications Center ('09) |
| Kennebec County (ME) report on
Challenges; Quality and Rate Issues Need to be
Addressed to Optimize Public Safety
|
Montgomery County PA:
1. Regional Study - Very practical!
2. Fire Dispatch Procedures
3. Police Dispatch Procedures |
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